Project management | CHICAGO

project manageMENT TEAM LEAD

The Project Management Team Lead plans, coordinates, and implements the order, delivery, and installation of large or complex contract furniture projects. This individual also leads and manages a team of project managers in two office locations.

 

RESPONSIBILITIES

Team Leadership

  • Provide leadership and mentorship for all members of the project management team.

  • Set measurable goals for each project manager; establish performance criteria and ensure that they are met.

  • Meet biweekly with each project manager on an individual basis to discuss performance, workload, and concerns.

  • Conduct quarterly and annual reviews with each project manager; when applicable, make recommendations for quarterly bonuses and salary adjustments.

  • Manage project management requests and assign projects to individual project managers; adjust workload when needed.

  • Review and approve PTO and expense requests.

  • Conduct monthly departmental meetings.

  • Define and document departmental policies and procedures; evaluate and improve upon existing processes.

  • Field questions from team members and help troubleshoot complex issues.

  • Participate in the interviewing of candidates and hiring of new team members.

  • Devise and implement personal improvement plans, disciplinary procedures, etc. as needed.

  • Oversee the onboarding of new team members and facilitate ongoing training for all team members.

  • Attend and participate in high-level Operations meetings and work alongside other members of the leadership team across departments.

Project Management

  • Serve as single point of contact for, and coordinate with, client, architect, general contractor, subcontractors, building manager, movers, installers, and project management company as required.

  • Direct, coordinate and manage task assignments and completion for entire dealer team.

  • Develop work plan, schedule, and logistics based on overall project parameters, project schedule and scope, and customer’s goals.

  • Maintain detailed project documentation, including documentation of key project decisions, customer requests, project revisions, etc.

  • Provide timely, formal written communications throughout project to client, dealer and project team.

  • Review specifications with project designer and determine order organization and phasing.

  • Verify field measurements and coordinate core locations and power requirements.

  • Coordinate change orders once order has been placed.

  • Review ship dates for adherence to project schedule.

  • Attend project construction meetings and verify site readiness for delivery and installation. (This may include travel out of state.)

  • Coordinate and schedule delivery and installation of product.

  • Provide packing list for warehouse team and site logistics plan for delivery and installation team.

  • Review install drawings with project designer and lead installer.

  • Supervise site installation for accuracy and timeliness.

  • Identify punch items and oversee punch list resolution.

SKILLS + ABILITIES

  • Proficiency in Microsoft Office Suite

  • Exceptional written and verbal communication skills

  • Ability to read drawings and specifications

  • Detail-oriented and organized

  • Creative problem solver

  • Must be able to multi-task and prioritize

 

EDUCATION + QUALIFICATIONS

  • Bachelor’s degree in Architecture, Interior Design, Engineering, Planning, Construction Management, or related field

  • Minimum ten years of experience in contract furniture, commercial interiors design, project management, or related field

  • Experience in leading a team or directly supervising employees

WHAT WE OFFER

  • A highly competitive compensation plan

  • Innovative, high-growth and collaborative culture

  • Fun, flexible and casual work environment with amazing people

  • Vacation and paid holidays

  • Great benefits, including medical, dental, vision, flexible spending account or health savings account, 401(k) retirement savings plan, life insurance, short-term and long-term disability insurance, and more

  • Wellness program, including gym membership assistance, athletic event reimbursement, and time off for community service